Shipping Policy

Effective Date: March 7, 2025
At Vogue Wear Citeino, we are committed to ensuring a reliable and secure vehicle shipping process. This policy outlines our shipping methods, costs, timelines, and responsibilities to provide a seamless delivery experience.

For any shipping-related inquiries, please contact us:
📍 Address: 1617 Main St, Lyons, Oregon (OR), 97358
📞 Phone: (503) 900-0020
✉️ Email: info@voguewearciteino.com
🌐 Website: https://voguewearciteino.com

1. Shipping Availability

  • We offer nationwide vehicle shipping within the United States.

  • International shipping is available upon request and is subject to additional costs and regulatory compliance.

  • Delivery is available for both new and pre-owned vehicles.

2. Shipping Methods & Delivery Options

  • Standard Delivery: Vehicles are transported via open trailers with an estimated delivery time of 7-14 business days.

  • Enclosed Transport: A premium shipping option for added protection against weather and road debris. Estimated delivery: 7-14 business days.

  • Expedited Shipping: Faster delivery for an additional fee. Estimated delivery: 3-7 business days.

  • Local Pickup: Customers can schedule a pickup from our dealership at no additional charge.

3. Shipping Costs

  • Shipping costs vary based on distance, delivery method, and vehicle type.

  • Customers will receive a shipping cost estimate before finalizing the purchase.

  • Additional charges may apply for remote locations or special handling requests.

4. Delivery Process

  • Once a vehicle is shipped, customers will receive a tracking number and estimated delivery date.

  • Customers must be available to receive the vehicle upon delivery.

  • Before signing the delivery receipt, customers should inspect the vehicle for any visible damage. Any issues must be reported immediately to the delivery personnel and our support team.

5. Delays & Liability

  • We strive to meet estimated delivery timelines, but unforeseen circumstances such as weather, road conditions, or carrier delays may affect delivery times.

  • Vogue Wear Citeino is not responsible for shipping delays caused by third-party transport services.

  • In the event of shipping damage, we will work with the carrier to resolve the issue, but customers must report damages upon delivery.

6. Shipping Insurance

  • All vehicle shipments include standard insurance coverage to protect against damage or loss during transit.

  • Additional insurance options are available at the customer’s request for enhanced protection.

7. International Shipping

  • International shipments must comply with the import/export regulations of the destination country.

  • Customers are responsible for customs duties, taxes, and import fees.

  • Delivery timelines for international orders may vary based on customs processing times.

8. Cancellations & Modifications

  • Shipping cancellations or modifications must be requested within 24 hours of order confirmation.

  • If a vehicle is already in transit, additional fees may apply for redirection or cancellation.

For more details on our shipping policies, visit: https://voguewearciteino.com/shipping-policy

Thank you for choosing Vogue Wear Citeino! We are dedicated to delivering your vehicle safely and efficiently.